{"id":11820,"date":"2018-04-10T13:04:12","date_gmt":"2018-04-10T12:04:12","guid":{"rendered":"https:\/\/opinometre.com\/es\/2018\/04\/10\/estudio-de-percepcion-y-valoracion-de-las-personas-usuarias-de-la-emt\/"},"modified":"2026-09-18T20:31:46","modified_gmt":"2026-09-18T18:31:46","slug":"estudio-de-percepcion-y-valoracion-de-las-personas-usuarias-de-la-emt","status":"publish","type":"post","link":"https:\/\/opinometre.com\/es\/2018\/04\/10\/estudio-de-percepcion-y-valoracion-de-las-personas-usuarias-de-la-emt\/","title":{"rendered":"Estudio de percepci\u00f3n y valoraci\u00f3n de las personas usuarias de la EMT"},"content":{"rendered":"<h3>Estudio de percepci\u00f3n y valoraci\u00f3n de las personas usuarias de los autobuses de la EMT de Palma de Mallorca<\/h3>\n<p><img decoding=\"async\" alt=\"\" class=\"size-full wp-image-6680 alignleft\" height=\"107\" src=\"https:\/\/opinometre.com\/wp-content\/uploads\/2019\/04\/emt_01.png\" width=\"205\"\/><\/p>\n<p><strong>El Instituto Opin\u00f2metre<\/strong> realiz\u00f3 en 2018 el estudio de percepci\u00f3n y valoraci\u00f3n de las personas usuarias de los autobuses <strong>de la EMT de Palma de Mallorca<\/strong>.<\/p>\n<p>El estudio consta de tres apartados:<\/p>\n<ol>\n<li><strong>Encuestas presenciales<\/strong> a las personas usuarias de los autobuses de la EMT.<\/li>\n<li><strong>Cliente misterioso<\/strong> en las paradas y autobuses de la EMT.<\/li>\n<li><strong>Auditor\u00edas<\/strong> de la atenci\u00f3n al p\u00fablico:\n<ul>\n<li>Por tel\u00e9fono.<\/li>\n<li>Presencialmente en la oficina.<\/li>\n<li>Por correo electr\u00f3nico.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>El Instituto Opin\u00f2metre realiz\u00f3 en 2018 el estudio de percepci\u00f3n y valoraci\u00f3n de las personas usuarias de los autobuses de la EMT de Palma de Mallorca.<\/p>\n","protected":false},"author":1,"featured_media":6679,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50,49],"tags":[],"class_list":["post-11820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad","category-trabajos"],"_links":{"self":[{"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/posts\/11820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/comments?post=11820"}],"version-history":[{"count":0,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/posts\/11820\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/media\/6679"}],"wp:attachment":[{"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/media?parent=11820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/categories?post=11820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/opinometre.com\/es\/wp-json\/wp\/v2\/tags?post=11820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}